Once despatched, delivery will take 3-5 working days within the UK, and 7-10 working days within Ireland. International delivery options vary – please get in touch with us for more details.

Standard delivery rates within the UK start £5.99.

Yes - your goods will be delivered by an independent courier service, who will send you a tracking number via email once your order is despatched.

If you wish to return an item, no problem! We offer refunds and exchanges within 14 days of you receiving your order – subject to the terms and conditions outlined within our refund policy.

(https://www.orsina.co.uk/policies/refund-policy)

Our trusted eCommerce partner Shop Pay accepts credit cards (Visa, MasterCard or Debit cards only) and PayPal. Most items are in stock and will be dispatched immediately therefore full payment is required at point of sale.

Please get in touch with us to see if an item will be re-stocked soon.

Yes - for your order to be VAT exempt you will need to register and verify your VAT number online before placing your order. Please make sure you are logged in to your account before attempting to purchase items online. Please read the full terms and conditions here.

(https://www.orsina.co.uk/policies/terms-of-service)